Processing your request, Please wait....

In this case we will try to check some settings on the computer from Safe mode .
Also before that
• Disconnect all the external peripherals and try to restart the computer and check.
• Except the Keyboard and mouse.

If we are not able to turn on the computer in Normal Mode then we will try to start it in Last Known good Configuration.
To do so follow these steps

1. Restart the computer and keep hitting the F8 key on the OEM logo.
2. It will take you the “Windows Advanced options menu”.
3. Use the arrow keys on the keyboard to highlight “ Last Known good Configuration” and hit enter on it.
4. If you are able to boot on to the desktop in Normal Mode then do a System restore to an earlier time when the computer was running fine.

Else we will try to boot in Safe Mode.

1. Restart the computer and keep hitting the F8 key on the OEM logo.
2. It will take you the “Windows Advanced options menu”.
3. Use the arrow keys on the keyboard to highlight “Safe Mode” and hit enter on it.
4. Try doing system restore from here .
5. Also we can try to remove the virus from here first , if it is not possible then proceed with the next step.
6. Else you can try doing Clean boot as well from Safe Mode.
To do Clean boot
• Click on start >> click on run >> type msconfig and click on OK.(If windows XP)
• It will open System Configuration Utility.
• On the System Configuration window, click on the startup tab, click on disable all.
• Again, click on the services tab, check the box that says “Hide All Microsoft Services” and then click on disable .
• Apply the changes and restart the computer in normal mode to check if that has fixed the issue or not.
• If it has, then we will go to the System Configuration Utility again.
• On the system configuration window, go to the startup tab and click on enable all. Click on apply and restart the computer.
• So, we would have to follow the divide and conquer method to identify which startup item is causing the issue.
• Similarly if some service is creating the message then we need to do the same process with the Services.
• After disabling the problematic item from the startup we need to delete the folder from the registry as well to avoid future conflict.
• Click on start->Click on Run->type regedit and click OK
• Take back up of the registry and delete startup and startupreg folder.
• Navigate the keys and delete the startup and startupreg folder.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SharedTools\MSConfig\startupfolder
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg
Restart the computer once more to check the resolution.

It requires a little bit of time and patience as we need to restart the computer many times.
If you still get the BSOD then we need the windows CD for advanced troubleshooting.
If we have the cd we can check the Harddrive using recovery console
Also we can try to do a Repair installation.

Here’s to Good Karma