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Try the following steps:

You need to enable the services for system restore, to do that follow the steps provided below.

1. Click on Start button, now type in services.msc in the search programs and files and hit enter.
2. Now you need to check for the “volume shadow copy” service present in the services windows.
3. After selecting the “volume shadow copy” service you need to right click on the service and select properties and make the startup type as automatic and start the service.
4. Click ok, restart the computer and check for the issue.
If the above does not help, I would recommend you to run a SFC scan as well as verify if it lists any error messages. You can follow the below link to perform a SFC scan:

1. Go to start menu and click All Programs-> Accessories and right-click Command Prompt, and after that click run as administrator.
2. You will be asking to enter the admin password, provide the password or else click OK.
3. Now type the command “sfc /scannow” in the command prompt and press Enter.
4. The system will scan all your files and if any of your files needs to be repair it will restore all of them and you may also ask to enter your windows DVD to carry on this procedure.
5. If everything is completed then you will receive an message saying that windows resource did not locate any violations.
6. Now reboot the system to save the changes and see whether the issue is resolved or not.


Here’s to Good Karma