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This issue might occur if a system thread generates an exception that the error handler does not catch. This exception can be caused by any of the following:

• If this issue occurs after the first restart during Windows Setup or after Setup is complete, the computer might not have sufficient hard disk space to run Windows XP.
• The computer BIOS might be incompatible with Windows XP, or it might have to be updated.
• The video adapter drivers might be incompatible with Windows XP.
• A device driver or a system service might be damaged.
• If the issue is associated with the Win32k.sys file, it might be caused by a third-party remote control program.
The solution to your issue is mentioned here in this link http://www.askiyogi.com/windows/6693.html Please follow the steps given here in this link.


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