asked on 21st Jul 2011 | 1 Answers | Answer It!
It sounds like you are getting error reports for some programs.
If you can check the exact error message and get back to us it will be helpful.
However you can try these steps.
• We will do clean boot in order to analyze the problem.
To do so follow these steps
1. Click on start >> click on run >> type MSConfig and click on OK.(If windows XP)
2. It will open System Configuration Utility.
3. On the System Configuration window, click on the startup tab, click on disable all.
4. Again, click on the services tab, check the box that says “Hide All Microsoft Services” and then click on disable.
5. Apply the changes and restart the computer in normal mode to check if that has fixed the "C:\Windows\System32\Cmd.exe" message or not.
6. If it has, then we will go to the System Configuration Utility again.
7. On the system configuration window, go to the startup tab and click on enable all. Click on apply and restart the computer.
8. If you get the "C:\Windows\System32\Cmd.exe" message again then one of the startup items is creating the message.
9. So, we would have to follow the divide and conquer method to identify which startup item is causing the issue.
10. Similarly if some service is creating the message then we need to do the same process with the Services.
11. After disabling it from the startup we need to delete the folder from the registry as well to avoid future conflict.
12. Click on start->Click on Run->type regedit and click OK
13. Take back up of the registry and delete startup and startupreg folder.
14. Navigate the keys and delete the startup and startupreg folder.
Restart the computer once more to check the resolution.
It requires a little bit of time and patience as we need to restart the computer many times.
Here’s to Good Karma
asked on 16th Jun 2011 | 1 Answer
Here's to Good Karma