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elissa-malcomb

I am using BitDefender on windows XP and it is creating lots of problems. My PC freezes automatically after I open any application. I am not even able to open my Gmail , facebook account. What to do?

asked on 8th Jul 2011 | 1 Answers | Answer It!


uttam

If you are facing freezing issues, it may be due to corrupt and incompatible software’s, malware infections etc. You have not mentioned why you are unable to open facebook/gmail accounts, does the browser give some error messages? Please perform the following steps:

(a) Please update your Antivirus and boot to safe mode by pressing F8 key at system startup, perform a full scan of your system.
(b) If you have a anti spyware software, scan your system, else you can download many free ones like Spybot from the link http://www.safer-networking.org/en/home/index.html
(c) Delete the TEMP folder contents.
(d) Delete any programs that you are not using.
(e) Reduce the startup programs from the Start>run>type msconfig, hit enter>go to startup tab and uncheck programs that you don’t want to start with Windows.
(f) Run a windows update.
(g) De fragment your computer’s hard disk


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