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kevincopeland

I got an HP G60-530US laptop that completely crashed because of viruses. I decided to reinstall windows 7 as I had a disk and a family pack product key. So, I formatted the HD, and started the process. When it got to the ‘windows is starting up’ screen, it crashed to a blue screen with the following info "A problem has been detected and Windows has been shut down to prevent damage to your computer.WimFsf.sys PAGE_FAULT_IN_NONPAGED_AREA Technical Information: STOP: 0x00000050 (0xFFFFF8A07E7BEEE0, 0X0000000000000001, 0XFFFFF88001BDCE39, 0X0000000000000005) WimFsf.sys - Address FFFFF88001BDCE39 base at FFFFF88001BD8000, DateStamp 4a5bc362 The hard drive is blank and there’s no way I can access the GUI to run windows tools. I ran the various HP diagnostic tests (HDD and RAM checked fine) and I tried to install Windows once again. This time, during the "Windows loading files" screen, a new window came up. Windows Boot ManagerWindows has encountered a problem communicating with a device connected to your computer.Any help would be greatly appreciated

asked on 30th Jun 2011 | 1 Answers | Answer It!


uttam

These errors may be caused by one or more of the following:

• Hardware failure (memory, processor, or motherboard).
• Anti-virus software that is running on your computer.
• Drivers installed by third-party software.

You have mentioned that you have ran a full diagnostics and you did not get any error. Later the error has changed. Please try the following steps:

(a) The source you are using to install Windows needs too be looked at. Are you using a self burned DVD or using the original manufacturers DVD? If its yours, you may try another one, specially the original one.
(b) If any additional hardware is present, remove it for now.
(c) Update the BIOS
(d) If you have an additional Hard drive, try to replace it and then install it in the new drive.

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