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I have seen this before in my system as well. Just hard shut-off the computer. Press and hold the power button. Then when you restart it, select Start Windows normally. After it boots and finishes the updates, click start, shutdown arrow for option, select restart and all should be ok. See if this helps. See if this helps. If this does not help, try to use the FIXIT option in http://support.microsoft.com/kb/971058

Here’s to Good Karma