iYogi, Inc. BBB Business Review

delbert-crofton

I have windows 7 my problem started when I turned off my computer forcefully due to power failure, it can boot to username and when I put my password and click on login screen becomes black with white cursor and nothing on screen, I tried Ctrl + Alt + Del to launch task manager but only says lock computer , log off , change password, I don’t have task manager listed there , I tried safe mode also but same thing happened. How can I fix it?

asked on 4th Aug 2011 | 1 Answers | Answer It!


uttam

The answer to a similar query as posted by you is here at http://www.askiyogi.com/windows/11811.html as given below Please follow all the steps mentioned in this link. If the above steps dos not work, try to repair as per the steps given in http://www.askiyogi.com/windows/16918.html

a) Try to boot to the BIOS by tapping the F2 or the Del key on the keyboard as soon as you turn the computer on
b) If you are able to see the BIOS Screen, then it is not an issue with the display
c) Disconnect all the external peripherals, except for the keyboard, mouse and the monitor and try to boot again
d) If it fails, try to go to Safe Mode. To do so:
• Turn the computer on
• Keep tapping the F8 key when you see the OEM Logo.
• If you get the Windows Advanced Options Menu, select Safe Mode with Networking using the arrow keys on the keyboard.
• Press enter if you are prompted to select the Operating System.
• Login with your name to the Safe Mode
• If you are able to login to the safe mode, then we will do a clean boot.
• Click on start
• Click on Run
• Type msconfig and hit enter
• On the System Configuration window, click on the startup tab
• Click on disable all at the bottom right
• Now click on the services tab on the top
• Ensure that you have a check mark in the box “Hide All Microsoft Services”.
• Click on disable all at the bottom right
• Save changes and restart the computer in the normal mode
• Check if the issue is resolved

Here’s to Good Karma

More Q & A, Solutions and Videos
will answer your tech questions for FREE
Here's to Good Karma

I have problem with:


LaptopDesktopPeripherals