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  • kurtcliff

    I wanted to update the Norton AntiVirus program installed on my computer. On using Live Update the software connects to the Internet and downloads the updates. During the installtion of the updates, this error pops up saying that this operation cannot be completed. How can I fix this?

    Category : Applications

    asked on 10th Aug, 2011 | 1 Answers | Log in to answer

uttam
ans

There may be issues with the update process. Please try these steps:

(A) Make sure the account you are suing is administrator.
(B) If you have more than one antivirus installed, remove others.
(C) You can try manual updates from http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=n95
(D) Try to update the version of Live Update from https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080407120325EN&product=home&version=1&pvid=f-home
(E) Check if the subscription is active or not.


Here’s to Good Karma

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