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codypurves

Yogi, Last nite i installed bitdefender 2011 which i have bought and guess what, when i restarted my computer it gave me an error"Unmountable boot volume". I took my computer to factory settings and i was bale to get to teh desktop. I tried to install the bitdefender again and to my surprise the same error again. I have tried install the bitdefender on my laptop and it works just fine.Some help on this would be much appriciated!

asked on 13th Jun 2011 | 1 Answers | Answer It!


shaistathao
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It seems to be an issue with the BitDefender either not meeting the necessary system requirements, or the hard drive on the computer may be dying out.
Please try these steps:
• Try to take your computer to the Factory Settings again.
• Check if your computer is meeting the system requirements needed to install BitDefender. You can do that by referring to the below mentioned link.
http://www.bitdefender.com/world/solutions/internet-security.html
• If your computer is meeting the minimum system requirements, then try the following steps:
1. Click on start
2. Click on run
3. Type chkdsk /r and hit enter.
4. You would get a prompt saying that the volume is in use and would ask you to re-schedule the chkdsk scan for the next restart.
5. Type “Y” (without quotes) and hit enter.
6. Restart the system and let the chkdsk run on the hard drive and repair any bad sectors that it finds.
7. Once it is over, try to install BitDefender again.

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