iYogi, Inc. BBB Business Review

kestler

I am unable to play DVDs in Windows Media Player 11. Are DVDs not supported by Windows Media Player 11?

asked on 27th Sep 2011 | 1 Answers | Answer It!


uttam

Yes, WMP11 plays DVD and there should be no issues otherwise. You have not mentioned if you are getting any error message? First lets try steps as mentioned in the link http://www.askiyogi.com/hardware-peripherals-drivers/3830.html given belowand then try. I would also advise you to install codecs available online and see if it helps you.

1. Got to start >> click on My Computer. Check if the CD/DVD drive icon is present.
2. Go to start >> go to run > type devmgmt.msc and click on OK
3. Check if there is a yellow bang next to the CD/DVD drive in the device manager window that comes up.
4. If the CD/DVD drive is not present in the Windows Explorer and there is a bang next to the CD/DVD drive in device manager, then we will have to modify a registry entry.
5. Go to Start > click on run > type regedit and click on OK
6. Take a backup of the registry before proceeding to the next step. You can do that by clicking on File >> Export. Select the location to which you want to save the backup and then save it.
7. Find the following registry entry at the given location.
KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
8. On the right hand pane, delete the Upper Filters and the Lower Filters.
9. Exit the Registry Editor and restart the computer.
10. Please check if the CD/DVD drive is being recognized by Windows.
11. If the above steps do not work, go to start >> run > type devmgmt.msc and click on OK
12. Uninstall the CD/DVD drive and restart the computer.
13. If that does not help, do a system restore to the date when the CD/DVD drive was working fine. You can do that from Start >> Search >> System Restore



Here’s To Good Karma

More Q & A, Solutions and Videos
will answer your tech questions for FREE
Here's to Good Karma

I have problem with:


LaptopDesktopPeripherals