I wanted to update the Norton AntiVirus program installed on my computer. On using Live Update the software connects to the Internet and downloads the updates. During the installtion of the updates, this error pops up saying that this operation cannot be completed. How can I fix this?

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kurtcliff

I wanted to update the Norton AntiVirus program installed on my computer. On using Live Update the software connects to the Internet and downloads the updates. During the installtion of the updates, this error pops up saying that this operation cannot be completed. How can I fix this?

asked on 10th Aug 2011 | 1 Answers | Answer It!

uttam

answered on 7th Oct 2011 | |

There may be issues with the update process. Please try these steps:

(A) Make sure the account you are suing is administrator.
(B) If you have more than one antivirus installed, remove others.
(C) You can try manual updates from http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=n95
(D) Try to update the version of Live Update from https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080407120325EN&product=home&version=1&pvid=f-home
(E) Check if the subscription is active or not.

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