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  • charla-mcenaney

    Windows XP won't let me access the internet anymore as it believes my computer is infected. I run my McAfee virus scan and it detects nothing. Only one of the user accounts on my computer is affected. The pop-up windows want me to "register" XP Security but I am reluctant to do so. It does a "scan" and shows me 27 viruses. None of these are found when I run the McAfee scan. Any thoughts?

    Category : Security

    asked on 27th Jul, 2011 | 1 Answer | Log in to answer

uttam
ans

XP Security 2012 is a rogue anti-spyware program. There are many good programs that can remove this but I have tried Malawarebytes and it works well. Here are the steps:

• Start the Task manager and kill the XP2012 process.
• Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop: http://www.malwarebytes.org/

• Once downloaded, close all programs and Windows on your computer, including this one.
• Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
• When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.
• MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program.
• On the Scanner tab, make sure the Perform full scan option is selected and then click on the Scan button to start scanning your computer for Win 7 Antispyware 2012, Vista Antivirus 2012, and XP Security 2012 related files.
• MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan.
• When the scan is finished a message box will appear. You should click on the OK button to close the message box and continue with the XP Antivirus 2012 removal process. You will now be back at the main Scanner screen. At this point you should click on the Show Results button. A screen displaying all the malware that the program found will be shown.
• You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
• When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.
• You can now exit the MBAM program.



Here’s to Good Karma

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