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  • hillary-sitsler

    When I try to print a document, colors and images are not getting printed. How to fix this issue?

    Category : Hardware & Peripherals

    asked on 30th Sep, 2011 | 1 Answer | Log in to answer


You have not mentioned the model of the printer. Since when did this issue start? Please try the following steps:

(a) Check the color cartridge for cleaning and if required replace it.
(b) Check if option for grayscale printing is enabled.
(c) Check all the settings related to printer and reset it to defaults.
(d) Check the settings in the software application that you are using to send print command.

Here’s to Good Karma

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