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As the connection was working fine until four days ago, and as you’ve tried two different types of internet connections, it indicates a problem with the network adapter or its driver.

1. Click start, type ‘programs and features’ in the search field and click on the option when it shows up in the menu.
2. If you recall installing a program which immediately resulted in the laptop losing the internet connection, uninstall it and restart the computer.
3. If not, click ‘View installed updates’ in the left pane.
4. Look for updates installed on the day the problem started and check if any of them apparently corresponds to the ‘Network Adapter’. If you find any, uninstall it and restart the computer.
5. If not, uninstall all updates that were installed on the day the problem started and restart the computer.

If any of the steps 1-4 fix the problem,
• Go to “Start> All Programs> Windows Update”.
• Click on the link corresponding to the update (‘important’ or ‘optional’).
• Uncheck the update, right click and hide it.

If step 5 fixes the problem, manually install the updates one at a time to determine which one caused the problem and hide it.

If none of the steps fix the problem, perform a ‘System Restore’: Click start and type ‘restore’ in the search field to access the wizard and reset the system’s settings to a time when the laptop was working fine.

If the problem still persists, it could be a problem with the hardware and you might need to get the laptop repaired at a tech-shop.

Here’s to Good Karma