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rick-martin

I have a pretty strange problem. Some word documents, when open, won’t let me open the browser and if it is currently open, the connection freezes. After I close the documents, the browser would appear (if I try to open it multiple times, multiple windows open). Has anyone else faces this problem? Do you have any idea what needs to be done? Thanks -Rick

asked on 14th Jul 2011 | 1 Answers | Answer It!


uttam

There may be a clash between the Word and the IE. Please try the following steps:

(a) Remove any addon in IE and the plugins in Word.
(b) Run a complete scan of your system with an anti spyware software
(c) Update the Windows
(d) Reinstall Word application if it continues to happen.


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