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I can surely guide you through the steps but you have not mentioned if you have a Desktop system or a Laptop? I will guide as per a desktop system. Please be informed that the steps below involves opening of the main system tower which can harm you and the system if not done carefully so you have to try the steps below at your risk.

1Remove the RAM from the Plastic and keep it handy safely.
2Shut down the computer and leave it plugged into the surge suppressor.
3Disconnect all peripheral devices, such as the monitor, from the computer.
4Remove the computer cover.
5Ground yourself to the computer with professional grounding equipment like an anti-static wristband or hold a metal part of the chassis.
6Remove any cards or internal components necessary to give yourself unobstructed access to RAM sockets.
7Pick up your SIMM (single in-line memory module) or DIMM (dual in-line memory module) by the ends without touching pins or chips.
8If adding a SIMM, find the notched end and turn the SIMM so that it is parallel to the existing RAM card(s). Insert the SIMM into the socket at a 30-degree angle. If adding a DIMM, insert the DIMM straight in so that it is perpendicular to the motherboard.
9Use slight pressure to keep a SIMM from backing out while rotating the module to an upright position perpendicular to the motherboard.
10Make sure the small holes on each side of a SIMM fit into holders.
11Feel or hear retaining clips lock a SIMM into the socket; close the side clips on a DIMM.
12Gently try to pull the module out to ensure it is locked in position.
13Replace all internal components.
14Leave the cover off and reconnect the monitor, keyboard and mouse.
15Turn on the computer.
16Check the amount of RAM by right-clicking the My Computer icon in Windows and choosing Properties. On a Mac, use the About this Macintosh command in the Apple menu.
17If you don't see the right amount of RAM, turn off the computer and try "reseating" the SIMM or DIMM (take it out and put is back in) and reboot. If that doesn't work, call a technician.
18Shut down the computer and disconnect the peripherals again.
19Replace the cover and reconnect all the peripherals.

As mentioned in step 17, if you do not feel comfortable doing the above steps, seek professional help from a technician.



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