When I try to play CDs on my Windows 7-based laptop, error code 19 is displayed. Please suggest a remedy for this error.

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clayton-bragan

When I try to play CDs on my Windows 7-based laptop, error code 19 is displayed. Please suggest a remedy for this error.

asked on 12th Sep 2011 | 1 Answers | Answer It!

uttam

answered on 19th Sep 2011 | |

Code 19 means there is a driver conflict such as two devices trying to use the same resources. Try this – Go to Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
Update Drivers (this will likely do nothing) - then Right Click the drive - Uninstall and then reboot, this will refresh the default driver stack. Normally the above will fix that issue if not work your way down through these even if you have done them before. If there is a firmware update available for the optical drive, please update the firmware.

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