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martin007

My outlook is unsble to send and receive emails. I have windows 6

Laptop
brand:Dell,category:PC Laptops

Software
Brand:Microsoft,Category:Operating System

asked on 12th Oct 2011 | 2 Answers | Answer It!


uttam

You have not mentioned the version of Outlook that you are using and what is the error message that you get when you try to send/receive mails. Please follow these steps:

(A) Make sure the internet is working.
(B) Check if all the mail accounts required are created in Outlook.
(C) Follow the steps given in the link http://support.microsoft.com/kb/286040
(D) Check for any firewall/antivirus blocking mails.




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julie178

If the network and your outlook itself work well, the most probably problem is your pst file is corrupted. Try some methods to repair it.
Microsoft has provided a free Inbox repair tool called scanpst. You can try it to repair your PST file. More detailed info can be found at
http://support.microsoft.com/kb/287497
If that does not works, then you can try some third-party tools, in the following list:
http://www.datanumen.com/aor/compare.htm

Julie

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