We have created custom .oft files in Outlook 2010 that contains a header image, specific formatting for lists, colors etc. When sending it, the email is 100% perfect in the outbox but once received – It is somehow being converted to RTF and loses all formatting and images show up as attachments. Hoe to get rid of it?

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damon-cargle

We have created custom .oft files in Outlook 2010 that contains a header image, specific formatting for lists, colors etc. When sending it, the email is 100% perfect in the outbox but once received - It is somehow being converted to RTF and loses all formatting and images show up as attachments. Hoe to get rid of it?

asked on 13th Aug 2011 | 2 Answers | Answer It!

uttam

answered on 6th Oct 2011 | |

Some people who have faced this issue have applied the hotfix available at http://support.microsoft.com/kb/2584053 and have solved their issue.

Here’s to Good Karma

bred21jorda
n

answered on 8th Mar 2013 | |

To work with outlook files next utility pst repair tool outlook 2007 is very helpful

http://www.pstrepairoutlook2007.pstrepairtoolbox.com previews mail before complete repair in a special window