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As per what you have mentioned, it seems that either the PST or the profile may be corrupted. Did you get any error message when you ran the scanpst? Lets try some steps here:

1. Open outlook in safe mode, and try to reproduce issue Run->Outlook /safe>
Notes: It’ll disable most of Add-ins to test if the issue is cause by them
2. Please try to clean up the form cache, we may receive the messages which form has been modified some times
a. “Tools” menu->”Options”->”Other” tab->”Advanced Options”
b. “Custom Forms”->Click “Manage Forms”->”Clear Cache”
c. Restart Outlook for testing
d. If above steps won’t work, try to rename the form cache file
e. Quit outlook, search “frmcache.dat” file on the hard drive, and then rename it
f. Start outlook to check issue
Notes: Form cache will be recreated when next time you use a custom form
3. Please try to recreate the mail profile in case the profile corruption may be the cause
4. Try to change the location of the PST.

Here’s to Good Karma

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In this case you may try to use tool below, it must help you

http://www.outlook.fixtoolbox.com

utility supports recovery .pst files of all available version MS Outlook