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bitar_ahmed

I am trying a DVR Desktop .exe program,and I run it as ADMIN,
everytime it opens up it says "Runtime Error!". It was working good before

Desktop
brand:HP,category:PC Desktop,operating system:Windows XP

Software
Category:Internet and Communication,Brand:Other

asked on 2nd Dec 2011 | 1 Answers | Answer It!


uttam

Please try the following steps first:

• Click on the start button->type Msconfig in the search box and click it to open system configuration utility.
• Click on the startup tab and disable all of the startup items
• Click on the services tab and click on Hide all Microsoft services and click on disable all.
• Click on apply and click on close .
• Restart the computer
• Now check are you getting the same message or not.
• If you are not getting any error message
• Open system Configuration utility again and enable all start up items and restart the computer.
• If the error message pops up again that means one of the startup items are creating the message
• Now analyze the issue by disabling the startup items in groups and find out which one is creating the message.
• Keep that startup item disabled
• Click on start->Click on Run->type regedit and click OK
• Take back up of the registry and delete startup and startupreg folder.
• Navigate the keys and delete the startup and startupreg folder.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SharedTools\MSConfig\startupfolder
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg
Restart the computer once more to check the resolution.
It requires a little bit of time and patience, as we need to restart the computer many times.
• If the problem is not with the startup items we will do the same process with the 3rd party services.
• Once we find out which service is creating the trouble we can check the related program on the computer

Also update the computers security software and run a full system scan. If there is a program update available, do update this program.

Here’s to Good Karma

More Q & A, Solutions and Videos
I just want to let folks know about three phone calls I have received within the past 10 days from a person, with the last phone call made yesterday from 999-910-0134. Each time this same man called, he stated that he was from i yogi support and that i yogi has been receiving error messages from my computer. My computer was full of spyware and viruses and that it was going to crush and I needed to go right now to my computer and following his directions so the problems could be fixed. The first two times he had called I just said I don't have time and just quick hung up with him. This last time, I told the man I wasn't going to my computer just because he telephoned and saying he was from i yogi. He asked didn't I notice the problems I was having and told him there wasn't a problem with my computer. (Didn't brother to try and explain that I run my virus and spyware scan's all the time and wanted to see where he was going with this phone call.) I told him it's funny that I had also received two phones calls from a lady stating she was calling from Microsoft and that I also need to go right to my computer as it would crush during the same time frame he been calling. The only difference with his phone calls and calls from the lady was she said she was from Microsoft and I had told the lady it was a bull and hung up both times she had called. Told the man that he was calling from the same exchange area number 999 that the lady had been calling from. If I need help or answers from i yogi that I would contact i yogi directly from my end and hung up on him. I then posted a question too "ask i yogi" about the phone calls I been receiving from this person saying he was from i yogi just to make sure it wasn't i yogi. Not wanting to wait for a e-mail answer, I also contacted i yogi by phone and learned there wasn't a problem with my computer. Today I was also contacted by a supervisor from i yogi and learned for sure it was not i yogi telephoning me about problems on my computer and to hung up if I received any other calls from this person. I was lucky that I had heard about people calling claiming to be from Microsoft and just wanting to take control of your computer before I ever received one of these calls.

asked on 18th Oct 2011 |
1 Answer
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