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Anna

I had one client complain that when he received an email, there was one image that showed up as a thumbnail/ it was compressed. all the other images were fine. no one else had this issue. we can\'t replicate it. any ideas as to why that one image appeared as a thumbnail for him?

Desktop
category:PC Desktop,operating system:Windows 7

asked on 27th Apr 2012 | 1 Answers | Answer It!


sajeesh

Considering that this happened with just one image, in one email, to only one of the recipients, just once, it seems to be a glitch unless someone inadvertently inserted the picture into the body of the mail while adding the attachments. If the mail was sent to all the recipients together, there is no logical explanation for what happened.

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This is a following-up question asked yeasterday 11.11. About: a PSD-file which can not be opened anymore. I\'ll try my best to be more specific. I made a PSD-file in the Photoshop version called CS4. As I was informed by the previous answer the file might be corrupted. I would believe so as well, however as I choose the \'open\' obtion i Photoshop CS4, and just like in fx. Word, a window shows up and I can choose a file to open. In this window, however I can see a preview in a smaller window of what the PSD-file looks like. But when I try to open it, it starts reading the photoshop format, then stops and show a message saying: Could not complete your request because the file is not compatible whit this version of Photoshop. I find that very confusing since I used that spicific program to make this PSD-file and nothing else. And if the file was currupted, Photoshop usually can\'t show a preview of the file. I have tried a newer version of Photoshop but it gave me the same message. I hope at least a possebiity to print the file, if it is possible. The progam itself works fine with other PSD-files I've made. The PC: Every time I open it it says it can't read my profile settlings. Things happen like: my chosen background won't show up, the shortcuts is no longer there, and I can't change anything like leaving a shortcut in the deskshop, because as I open it again it is all removed, again. It is not a part of my question, but only an information. I thought it might have something to do with my problem.

asked on 12th Nov 2011 |
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