asked on 15th Jun 2011 | 1 Answers | Answer It!
Well, as you purchased a new router and are still getting the problem, it indicates that the problem is not related to outdated firmware for the router. It could be because of either an external device like a cordless phone or a microwave oven, or blockage by the firewall or security software installed on the system. Try these steps:
1. Change the 'Wireless Channel':
- To obtain the ip address of the router, type cmd in start>run(start search for Vista and Windows 7) and press enter. On the command prompt window, type 'ipconfig' and press enter. The number next to 'Default Gateway' is the ip address of the router.
- Open your browser and type the router's ip address in the address bar and press enter.
- In the interface, change the 'Wireless Channel'. Try different values (household devices usually run at channel 6. If it is set at 6, change it to a different value and check how it works). If it does not help, try the next step.
2. Disable the firewall and the security software temporarily and check if that helps. If it does, create exceptions for the wireless LAN for them.
Here’s to Good Karma
asked on 3rd Aug 2011 | 1 Answer
Here's to Good Karma