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This issue normally happens due to old software/protocol/hardware. You have not mentioned about the details of the wireless network. You must be using WEP and the network that you are trying to connect to must be WPA or vice versa. Here are the calculations to make you understand better

Here 40 is the same as 64, 104 is the same as 128 (add 24 to 40 or 104). Accordingly, 1 ASCII Character=8 Bits 1 HEX Character=4 Bits, hence 40 or 64 bit ASCII WEP code has 5 characters 40 or 64 bit HEX WEP code has 10 characters and 104 or 128 bit ASCII WEP code has 13 characters 104 or 128 bit HEX WEP code has 26 characters
You should try these steps:

(A) Update the Windows with the latest service pack.
(B) Go through the steps in http://support.microsoft.com/kb/826942/ and http://support.microsoft.com/?kbid=815485
(C) Update the drivers of the wireless card.


Here’s to Good Karma